Use Microsoft Teams as your IP phone system

Use Microsoft Teams as your phone system

By using the SIP trunks offered by B2B to route your calls via the internet,  our direct routing provides you with phone system capabilities for both Microsoft Teams and Office 365.

Having a cloud based phone system that can provide you with all of the features that you expect from a traditional telephone system saves you time and money that you would have spent installing and maintaining an on-premises phone system, as well as giving your staff the capability to work from anywhere.

NUMBER PORTING & PROVISIONING

Seamlessly move your existing numbers over to us and easily provision new numbers for your business within minutes, with numbers available worldwide.

GLOBAL SIP NETWORK

By connecting your business with our SIP trunks and Microsoft Certified Session Border Controllers, we can guarantee the highest quality calls with global coverage and full PSTN replacement in over 40 countries and number coverage in over 100 countries.

STRESS FREE MIGRATION

Whether you’re already using Microsoft Teams or planning on completely replacing your existing phone system, we can ensure a smooth and seamless migration to Microsoft Teams Phone System with direct routing.

SIMPLICITY

By having just one unified and consolidated video, audio and web conferencing solution, your life becomes much simpler without the need to flick back and forth between several different products from different providers.

COST EFFECTIVE

Our simple calling plans let you reduce your overall monthly costs. You’ll only pay for the maximum amount of concurrent calls that you need with per channel pricing which is much more cost effective than paying on a per user basis.

FULLY MANAGED

Your service is completely managed with a true 99.999% uptime SLA with 24/7 support from our experienced team of engineers.

CHOOSE YOUR PROVIDER

By routing your calls over the internet with our SIP trunks to Microsoft Teams via the Microsoft certified Session Border Controllers.

FULLY MICROSOFT CERTIFIED

Fully certified by Microsoft for routing via Session Border Controllers.

CALL RECORDING FUNCTIONALITY

Completely GDPR, PCI-DSS and MIFID II compliant call recording when used with Microsoft Teams.

Business-to-business telephony
with peace of mind guaranteed

Microsoft 365 & Teams Enabled Devices

Get the most out of your Microsoft products by using one of Yealink’s range of SIP-enabled business phones that are capable of running Microsoft 365 and Microsoft Teams.

  • Yealink have a huge range of audio and video based devices to cover everything from personal calls right through to team based collaborations, even going as far a large scale conference calling.
  • Entry level devices allow you to start on a lower budget, right through to premium devices for higher budgets to meet the needs of various users and scenarios that could be encountered.
  • Flexible compatibility between Skype for Business and Microsoft Teams across all devices to secure your software investments during migration.
  • Microsoft Teams is able to be embedded within the Skype for Business and Teams applications for consistent user interfaces and workflows.
  • As soon as your users get their phones, they can plug them into the network and are ready to be used.

We’ll help you to choose the right device for every working environment, whether that’s a speaker enabled device for your conference room, attended consoles for your reception team or video-enabled displays for your employees, integrating Microsoft solutions with your IP phone will push your business forwards.

Call Recording

The Microsoft Teams phone system has a built in compliant call recording solution that will allow you to comply with all PCI-DSS, GDPR and MIFID II regulations.

  • Selective call recording – You can record certain users or departments, or simply record all calls, to ensure protect both your staff and your customers.
  • Powerful search tools allow you to find, retrieve and playback calls easily, saving you both time and effort which is incredibly valuable to your business.
  • Long term storage options ranging from anywhere between weeks and years, depending on your exact needs as a company.

IP Phones for Call Centres

The Mida LiteCallCenter (LCC) is a cost-effective and complete call centre solution to be sued with the Microsoft Teams Phone System. It provides the advanced functionality, in addition to standard functionalities such as call queuing and call routing, that are necessary for a call centre to function:

  • Route calls based on employee skill, allowing the right employees to rapidly address the right phonecalls.
  • Easily configure working hours to set open and OOH time for each individual queue.
  • Admins and supervisors are capable of managing multiple queues from a single interface.
  • Post incident analysis features including call recording, AES file encryption (maximum of 256 bit), storage saving file compression and included playback station and call scenario reconstruction features.

Get in touch with our team today…

Get In Touch Now

By using the SIP trunks offered by B2B to route your calls via the internet,  our direct routing provides you with phone system capabilities for both Microsoft Teams and Office 365.

Having a cloud based phone system that can provide you with all of the features that you expect from a traditional telephone system saves you time and money that you would have spent installing and maintaining an on-premises phone system, as well as giving your staff the capability to work from anywhere.

NUMBER PORTING & PROVISIONING

Seamlessly move your existing numbers over to us and easily provision new numbers for your business within minutes, with numbers available worldwide.

GLOBAL SIP NETWORK

By connecting your business with our SIP trunks and Microsoft Certified Session Border Controllers, we can guarantee the highest quality calls with global coverage and full PSTN replacement in over 40 countries and number coverage in over 100 countries.

STRESS FREE MIGRATION

Whether you’re already using Microsoft Teams or planning on completely replacing your existing phone system, we can ensure a smooth and seamless migration to Microsoft Teams Phone System with direct routing.

SIMPLICITY

By having just one unified and consolidated video, audio and web conferencing solution, your life becomes much simpler without the need to flick back and forth between several different products from different providers.

COST EFFECTIVE

Our simple calling plans let you reduce your overall monthly costs. You’ll only pay for the maximum amount of concurrent calls that you need with per channel pricing which is much more cost effective than paying on a per user basis.

FULLY MANAGED

Your service is completely managed with a true 99.999% uptime SLA with 24/7 support from our experienced team of engineers.

CHOOSE YOUR PROVIDER

By routing your calls over the internet with our SIP trunks to Microsoft Teams via the Microsoft certified Session Border Controllers.

FULLY MICROSOFT CERTIFIED

Fully certified by Microsoft for routing via Session Border Controllers.

CALL RECORDING FUNCTIONALITY

Completely GDPR, PCI-DSS and MIFID II compliant call recording when used with Microsoft Teams.

Business-to-business telephony
with peace of mind guaranteed

Microsoft 365 & Teams Enabled Devices

Get the most out of your Microsoft products by using one of Yealink’s range of SIP-enabled business phones that are capable of running Microsoft 365 and Microsoft Teams.

  • Yealink have a huge range of audio and video based devices to cover everything from personal calls right through to team based collaborations, even going as far a large scale conference calling.
  • Entry level devices allow you to start on a lower budget, right through to premium devices for higher budgets to meet the needs of various users and scenarios that could be encountered.
  • Flexible compatibility between Skype for Business and Microsoft Teams across all devices to secure your software investments during migration.
  • Microsoft Teams is able to be embedded within the Skype for Business and Teams applications for consistent user interfaces and workflows.
  • As soon as your users get their phones, they can plug them into the network and are ready to be used.

We’ll help you to choose the right device for every working environment, whether that’s a speaker enabled device for your conference room, attended consoles for your reception team or video-enabled displays for your employees, integrating Microsoft solutions with your IP phone will push your business forwards.

Call Recording

The Microsoft Teams phone system has a built in compliant call recording solution that will allow you to comply with all PCI-DSS, GDPR and MIFID II regulations.

  • Selective call recording – You can record certain users or departments, or simply record all calls, to ensure protect both your staff and your customers.
  • Powerful search tools allow you to find, retrieve and playback calls easily, saving you both time and effort which is incredibly valuable to your business.
  • Long term storage options ranging from anywhere between weeks and years, depending on your exact needs as a company.

IP Phones for Call Centres

The Mida LiteCallCenter (LCC) is a cost-effective and complete call centre solution to be sued with the Microsoft Teams Phone System. It provides the advanced functionality, in addition to standard functionalities such as call queuing and call routing, that are necessary for a call centre to function:

  • Route calls based on employee skill, allowing the right employees to rapidly address the right phonecalls.
  • Easily configure working hours to set open and OOH time for each individual queue.
  • Admins and supervisors are capable of managing multiple queues from a single interface.
  • Post incident analysis features including call recording, AES file encryption (maximum of 256 bit), storage saving file compression and included playback station and call scenario reconstruction features.

Get in touch with our team today…

Get In Touch Now